Privacy Policy
At UrbanThread, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or shop through our website.
Information We Collect
When you place an order or contact us, we may collect information such as your name, phone number, email address, shipping address, and order details.
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Confirm and update you about your orders
- Provide customer support
- Improve our website and shopping experience
- Send promotional updates when you choose to receive them
Payment Information
Payments are processed through secure payment methods. UrbanThread does not intentionally store your complete payment card details.
Cookies
Our website may use cookies to improve website functionality, understand visitor activity, and provide a better shopping experience.
Information Protection
We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure.
Third-Party Services
We may use trusted third-party services for payment processing, delivery, analytics, and website functionality. These services may process information according to their own privacy policies.
Your Privacy Rights
You may contact us if you want to ask about, update, or correct the personal information we hold about you.
Policy Updates
UrbanThread may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact UrbanThread Customer Support through the contact information provided on our website.
